Job Description

Receptionist

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Administration and Business Support - Greenways Care Home

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Contract:

Full Time

Salary:

12.21 Per Hour

Shift Type:

Days

Contracted hours:

37.5 hours

Greenways Care Home - Luxury Care in Glasgow's West End

Greenways Care Home is a brand-new, purpose-built care home offering home to 58 residents across four warm, community-focused floors.


Our team is committed to providing exceptional, all-inclusive residential, dementia, nursing and respite care. We pride ourselves on creating a supportive, uplifting environment where residents are treated with dignity, compassion and genuine warmth.


As Receptionist, you'll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role!

What we offer:

12.21 per hour

Contracted to 37.5 hours per week (weekend cover required as a when needed)

Pension

Onsite Parking

Paid PVG

Uniform Provided

5.6 Weeks Annual Leave (Based on a full-time contract)

What You'll Do

Face-to-Face Interactions:

Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.

Mail Management:

Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.

Secretarial Support:

Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.

Organizational Tasks:

Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.

Policy Adherence:

Work in alignment with company policies and contribute to creating a supportive and efficient work environment.

Additional Duties:

Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.

What We're Looking For

Communication Skills:

Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.

Organizational Abilities:

Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.

Friendly Demeanour:

A welcoming attitude to create a positive experience for everyone who interacts with our care home.

Team Player:

Ability to work collaboratively with others and contribute to a supportive team environment.

Why You'll Love This Role:

Dynamic Environment:

Enjoy a role where each day offers variety and the chance to make a meaningful impact on people's lives.

Community Focus:

Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.

Supportive Atmosphere:

Work in a positive and supportive setting where your contributions are valued and recognized.

About us:

You'll be joining a values-led care home that's part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We're expanding rapidly and are committed to delivering high-quality care and support to our residents. If you're ready to take on a rewarding role in a growing and supportive environment, we'd love to hear from you.

We believe in delivering care to the highest standard, and our five core values guide everything we do:

Trust | Respect | Passion | Kindness | Inclusivity

These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you're ready to bring your warmth and organizational skills to a role where you can truly make a difference, we'd love to hear from you! Apply now to join our team and become the friendly face of our care home.