Job Description

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Veterinary Receptionist

Job Type: 30 hours per week, Permanent, Part-time

Location: End Cottage Vets, Howden

Shifts: Weekdays 08:00-15:00hrs or 12:30-19:30hrs as per rota.

Saturdays 08:00-13:00hrs or 08:00-14:30 on a 1:3 rota.

End Cottage Vets are looking for a caring, organised, motivated individual to join our fantastic front-of-house admin team!


Often the first point of contact with our clients, a receptionist's position is one of the most important within the practice, requiring efficiency, empathy and professionalism in equal measures.

Roles and Responsibilities

Welcoming clients and visitors to End Cottage in a friendly approachable manner. Answering telephone calls, conveying messages and providing customer care advice. Booking appointments, processing information and requests using our Practice Management System thus ensuring correct patient records are available for the clinical team. Administration of prescription requests for internal and external pharmacies. Process payments, generate invoices and receipts, liaising with the clinical team to ensure correct charging. Maintain a clean, tidy reception area that is welcoming and fully stocked.

Required Experience

Reception or Client Care experience Able to work independently

Benefits

5 weeks holiday plus bank holidays and Birthday Leave E-car salary sacrifice scheme Extensive free online Linnaeus CPD program Career progression opportunities Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave Employer contribution pension scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme

About us

From Cats and Dogs, to Rabbits and Chickens, your pet is a much loved member of your family, so we will always treat him, or her, as one, just as we do with our own pets - with the very best quality veterinary care.


Here at End Cottage Vets, the welfare of your pets is always our No 1 priority.


We have a dedicated team of experienced vets and nurses who have access to all the latest equipment and facilities to give your pet the very best in quality veterinary treatment and care.


End Cottage Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.


At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.


We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.


All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about End Cottage Vets, Linnaeus or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.


#LI-OH1 #LI-Onsite


We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing - valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk