Job Description

People & Skills Pledge

are recruiting for the following vacancy with

SLC Medical Group, Grimsby

Job Title: Receptionist

Location:

Grimsby and Cleethorpes

Hours:

1 x part-time (20 hrs) & 1 x full-time (36 hrs)

Salary:

National Minimum Wage

About the Role:

Our Practice is made up of 3 purpose-built sites. The sites are supported by a large, experienced team of Clinicians, Administrators and Receptionists. We are seeking a highly organized and approachable Receptionist to join our healthcare team. This role is vital in ensuring smooth patient access and supporting clinical staff with administrative tasks.

Key Responsibilities:

Maintain accurate patient records and update clinical systems. Manage and monitor appointment bookings, including telephone and online requests. Handle incoming calls, signpost patients to appropriate services, and respond to queries efficiently. Support triage administration and assist with general administrative duties. Process new and temporary patient registrations and input relevant data. Manage requests for information and liaise with internal teams and external agencies. Assist with prescription management and scanning patient documentation. Uphold safeguarding policies and contribute to clinical governance. Maintain a clean and organized reception area.

Wider Responsibilities:

Provide cover for administrative staff during absences. Action incoming emails and correspondence. Participate in service improvement initiatives and shared learning.

What We're Looking For:

Excellent communication and interpersonal skills. Strong attention to detail and ability to multitask. Proficiency in IT systems and data entry. A team player with a commitment to patient care and confidentiality.

This vacancy does not offer Sponsorship opportunities.

Applications closing: 3rd December 2025

(or sooner should sufficient applications be received)

Shortlisting interviews to be held: 9th December 2025

Final Manager interviews to be held:

To be arranged shortly after shortlistinginterviews

For further information, copy of full job description or an informal discussion please contact

Tracy Chaplin on 01472 256730 or email

People.skillspledge@nhs.net

Job Types: Full-time, Part-time, Permanent

Pay: Up to 12.21 per hour

Expected hours: 20 - 36 per week

Benefits:

On-site parking
Work Location: In person