We have an opportunity for a personable and experienced receptionist to work in a stunning office building in central Hammersmith, close to tube links, shops and restaurants.
You will enjoy delivering an exemplary tenant service and visitor experience, working collaboratively with the security team. You will be highly organised, supporting the building manager with contractors and maintenance teams on site. You should be well presented with proven relevant experience and relish the challenge of taking ownership of the busy reception.
Hours
8.00am - 5.00pm Thursday and Friday
Salary
12,963.60 per annum
Key Responsibilities
Reception
Manage and take ownership of the reception area to ensure the ambiance reflects the clients' expectations
Responsible for delivering an exceptional meet and greet service, ensuring a warm, friendly and professional welcome
Sign in all visitors to the building following appropriate reception processes
Efficiently manage deliveries including couriers and post
General administration as required
Building management
Work closely with the Building Manager - confidently reporting building issues and help manage to resolution
Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress log
Produce a weekly update report for key stakeholders
Tenant experience
Research and deliver some seasonal events or activities to help create a community vibe in the building
Produce a monthly communication e-newsletter to tenants to promote events and encourage uptake and participation
Skills, Knowledge and Expertise
Proven experience of working in a similar customer service role/commercial property environment
Vibrant personality and a can-do attitude to own this high-end reception area
Highly organised and able to perform in a busy environment
Proficient at delivering a high-end 'meet and greet' service, working efficiently and professionally at all times
Excellent verbal / written communication skills
Mac/PC literate and proficient in Microsoft Office and related software packages
Benefits
Contributory pension scheme / life assurance
24 / 7 access to a virtual GP for you and your family
Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
Financial and legal information support
Discounts and deals across multiple businesses
Referral programme
LAH training academy
About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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