Job Description

Are you an administrator looking to make a difference? Do you have a customer service background?

Trinity Medical Centre is looking for a Patient Care Coordinator to join our 24,000 patient Practice in the centre of Hove.

Being part of the Trinity Medical Centre team means a supportive and friendly environment in a fantastic, modern health centre in the heart of Hove with career development opportunities and a competitive employment package.

The Role:

The role is varied and you will be the first point of contact for patients either over the telephone or face to face.

Duties will include

booking appointments

using our clinical system,

greeting patients

on arrival, receiving

patient enquiries via email, phone and in person

.

About you:

You may not have worked in general practice before, but are you

a confident communicator

who is able to speak to a wide range of different patients

in person and over the phone

?

Can you manage your own workload and the work as part of the team without close supervision? Are you

efficient, organised

, and

can work under pressure

?

We are looking for 4 candidates and have a variety of shift patterns available (please see below):

Hours: 31

MON 8.15-13.45 TUE8.30-15.00 WEDS8.30-15.00 THURS8.15-16.45 FRI8.30-15.00

Hours: 31

MON 08:30 - 14:30 TUE 08:30 - 17:30 WED 08:15 - 14:15 THR 08.30-15.30 FRI 08:30 - 15:30

Hours: 30

MON 12.00-18.30 TUE 12.00-18.30 WED 12.00-18.30 THR 12.00-18.30 FRI 12.00-18.30

Hours: 26

MON 08.30-15.30 TUE 08:30 - 15:30 WED 08:30 - 15:30 THR08:30 -15.30
If this job speaks to you please upload or send your CV with your preferred shift patterns/hours to victoria.collings1@nhs.net, or if you would like to discuss the role in more detail or have any questions please contact the email above. It would help us select candidates if you were to include a cover letter explaining why you feel you would be right for the role. If you do not hear from us within 2 weeks of applying, due to the high number of candidates, you have been unsuccessful in the shortlisting process.

Job Types: Full-time, Part-time, Permanent

Pay: From 12.24 per hour

Benefits:

Company events Company pension Health & wellbeing programme
Schedule:

Day shift Monday to Friday No weekends
Experience:

Customer service: 1 year (preferred)
Work Location: In person

Reference ID: Receptionist 2025