Job Description

Benefits with the role

Private Medical Insurance Health cash plan - Claim back medical costs Rewards platform - Gym & high street discounts 25 Days Holiday (plus Bank Holidays) Contributory Pension Scheme Regular Pay Reviews Life Assurance Servicing, Parts and Accessories Discounts Employee Assistance Programme Staff Referral Scheme Learning and Development Enhanced Family Leave Volunteering Opportunities Onsite Parking

We're recruiting for a friendly and professional Receptionist to be the welcoming face of our BMW and MINI dealerships in Hungerford. If you enjoy working with people and have experience in hospitality or retail, this could be a great fit for you!


You'll be the first point of contact for customers visiting or calling us, directing them to the right department whether that's Sales, Service, or Parts. This role gives you the chance to work across two well-known brands and develop your customer service skills in a fast-paced, supportive environment.


It's an exciting time to join us, as our showrooms are undergoing some big changes to make the customer experience even better.

Key Responsibilities

Greeting customers with a warm and professional welcome Answering calls and handling enquiries or passing them on to the right team (full training will be provided) Keeping the reception area and refreshment stations tidy and well-stocked Supporting with admin tasks and helping out with events or meeting room bookings when needed Making sure every customer feels looked after from the moment they arrive Co-ordinating the service department to ensure its smooth running

Essential Skills and Qualifications

Experience in a customer-facing role (hospitality or retail experience is ideal!) Confident, well-presented, and a great communicator Someone who enjoys working as part of a team and can juggle tasks with ease A natural at building rapport and making people feel at ease
A willingness to learn and get stuck in



If you're passionate about delivering great service and want to be part of a friendly, professional team, we'd love to hear from you. Please send us your CV and a short cover letter telling us why you'd be a great fit.

Working at BMW Hungerford

After exiting Junction 14 of the M4 motorway and following the A338, you will find BMW Hungerford by turning onto Bath Road.


The dealership opened in 2004 and has since looked after customers from Andover, Newbury, and Marlborough with all their BMW sales and servicing needs. BMW Hungerford is one of the top BMW dealerships in the UK for BMW Individual options, so the showroom is often filled with exciting models with eye-catching colours and impressive options on display. Our team is just as unique as our cars, with a wealth of experience under one roof, ready to help our customers find their perfect car.

Working in the Customer Reception Team team

Being a part of the Customer Reception Team offers an exciting opportunity for those who are dedicated to delivering a personalised service to our valued customers.


As a member of our Team, your passion for delivering a personalised experience will shine through. Whether it's welcoming our customers, addressing their enquiries, or assisting them with their needs, you will play an important role in creating memorable and positive experiences.

Receptionist

Department Customer Reception Team
Closing Date 9th January 2026
Contract Permanent
Job type Full time
Salary Competitive
Location Dick Lovett BMW Hungerford