Job Description

Receptionist

About us

Inshes Veterinary Centre

Inshes Vets is excited to offer a new opportunity for an experienced, part-time Veterinary Receptionist to join our dedicated team. If you have a passion for customer service, experience in a reception or administration role, and are keen to make a difference in a busy veterinary environment, we'd love to hear from you. You will be part of a supportive team of vets, nurses, and support staff, all working together to provide excellent care and service.

As a receptionist, you will play a vital role in the day-to-day operations of the practice. Your duties will include:

Managing the front desk including welcoming clients and their pets when they arrive at the practice. Answering phone calls and emails, answering queries, booking appointments and managing the diary Taking payments, general admin tasks and keeping client records up to date Promoting our Pet Health Club, Maintaining a clean area for our clients and their pets
You should possess strong administrative and computer skills and be able to multitask and stay calm under pressure in a fast-paced setting. We're looking for someone who is a professional and confident communicator, and of course has a love of animals, as we pride ourselves in offering excellent customer service to both our clients and their pets.

Contract will be 4 days per week (32hrs) with 1 Saturday in 5 paid as overtime.

Mon - Fri shift patterns are:

08:00 - 17:00 09:00 - 18:00 10:30 - 19:30
Sat - 09:00 - 13:00

You will be required to be able to cover any shifts, but your rota will generally be the same on a weekly basis, and we are happy to discuss shift pattern.

We release the rota a month in advance.

Benefits of working at Inshes

6.6 weeks annual leave (pro-rated for part-time)

Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay

Cycle to work scheme

Initiatives focused on employee wellbeing

Non-accidental injury support

Learning and development opportunities via the IVC Evidensia Academy

Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers

Pension scheme

Discounted staff pet care

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Job Type: Part-time

Expected hours: 32 per week

Benefits:

Company pension Employee discount On-site parking
Ability to commute/relocate:

Inverness IV2 5FF: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person

Application deadline: 01/06/2025