Job Description

Penderlaw are currently seeking a full time Receptionist / Legal Assistant with immediate start. We are a well-established, professional and friendly law firm based in the centre of Truro.

The role is very much client facing and customer focused, so the successful candidate will have experience in customer service as well as an interest in law.

The ideal candidate will be confident, organised and professional, and must be comfortable with being the first point of contact for clients, as well as capable of handling a variety of tasks related to administration. Experience in a role handling confidential and sensitive information would also be advantageous.

Office opening hours are Monday to Friday, 09:00 to 17:00, there is a level of flexibility on offer for the right individual. Salary is negotiable and based on experience.

The Role

Call handling - Assisting clients, diverting calls and taking comprehensive messages for fee earners

First point of contact for visitors

Delivery of an effective and client focused service both over the phone and face to face

Complying with the firm's procedures and manuals, in-house training given

Daily checking and distribution of incoming post and preparation and posting of outgoing post

Stock check and replenishing of office supplies

General administration such as filing, scanning, file opening and closing

About You

A positive, can-do attitude

Excellent communication skills, both written and verbal

A high level of numeracy and computer literacy

Discretion and understanding of confidentiality in a legal setting

Excellent attention to detail, file management and organisational skills

Previous experience in a customer service role, preferably within a legal environment and in handling confidential and sensitive information

Adopting the firm's ethos in maintaining a professional and friendly approach, with the upmost commitment to client care

Ability to multitask and prioritise effectively in a fast-paced environment

Able to work using own initiative as well as working well as part of a team

Company benefits include: -

o Competitive salaries

o Bonus schemes

o Company pension scheme

o Free/Subsidised legal services

o Support in career progression & study leave where agreed

o In-house training & courses

o Flexible/home working as agreed

o Departmental fee targets

Job Type

: Full-time

Pay:

From 23,000.00 per year

Schedule:

Monday to Friday

Work Location

: In person

If you are interested in applying for this position, please email your cover letter and CV to management@penderlaw.co.uk

Job Type: Full-time

Pay: From 23,000.00 per year

Benefits:

Additional leave Company events Company pension Employee discount
Work Location: In person