Job Description

About Us:

Join Liverpool Chiropractic Clinic, a friendly and professional practice, where we are committed to providing exceptional patient care and creating a welcoming environment. We are an expanding team of amazing professionals who are passionate about health, wellness, and supporting the local community.

Key Responsibilities:

Be the face of our clinic by greeting patients warmly and creating a positive, welcoming environment Manage appointment scheduling, rescheduling, and cancellations with efficiency and accuracy Handle incoming calls, emails, and social media inquiries, providing prompt and helpful responses Call prospective clients and follow up on patient requests with professionalism Discuss finance options and payment plans with patients confidently Maintain patient records confidentially and accurately Process payments and address billing inquiries Assist with the smooth day-to-day running of the clinic, including administrative duties Keep the reception area and clinic clean and organised to maintain our high standards

Requirements:

A passion for helping people and an interest in health and wellness Excellent communication and interpersonal skills Confidence in discussing finance and payment plans Proficiency in handling telephone systems and managing customer requests Strong administrative skills with the ability to multitask and pay attention to detail Energetic, self-motivated, and willing to go the extra mile Quick learner with high standards, even under pressure Flexible to work between 7:30 am and 7:30 pm Monday to Friday. Required to work 8:30am - 1:30pm Saturday. Proficient / passion in social media would be an added benefit

What We Offer:

Competitive pay based on experience A positive, supportive work environment

How to Apply:

If you are passionate about providing excellent customer service and want to be part of a caring and dynamic healthcare team, we would love to hear from you!

Please submit your resume and a cover letter outlining:

Your interest in the position Your notice period (if applicable) Whether you hold a valid driver's license
Job Types: Full-time, Permanent

Pay: 25,480.00 per year

Benefits:

Company events Company pension Free parking On-site parking
Schedule:

Every weekend Monday to Friday Weekend availability
Work Location: In person