Job Description

The role:

Responsible for taking restaurant reservations in a warm professional manner that is consistent with The Ledbury service culture. Being the first point of contact of the guest experience - be it welcoming guests into the restaurant personally or over the phone - and being responsible for the last contact, bidding them a sincere and warm farewell.

Passionate and knowledgeable about hospitality and guest-experience focused, our ideal candidate would have complete knowledge of OpenTable system accompanied by a strong command of Microsoft Office Suite (Word, Excel, Outlook). An excellent level of spoken and written English and ability to work with integrity and attention to detail is essential.

Who we are looking for:

We are looking for an enthusiastic and motivated professional with a passion for fine dining restaurants to join our reception team.

The successful candidate should be humble, poses a warm and genuine nature and have the desire to enhance every guest experience.

Proven experience in a similar role, preferably within a Michelin-starred restaurant.

In-depth knowledge of fine dining etiquette.

Exceptional teamwork and communication skills.

Strong organizational and multitasking abilities.

Ability to thrive in a fast-paced, high-pressure environment.

If you are passionate about delivering an exceptional dining experience and have suitable experience in fine dining restaurants, please send your cv and cover letter to jack@theledbury.com

Job Type: Full-time

Pay: 35,000.00 per year

Benefits:

Company pension Discounted or free food
Schedule:

Day shift Night shift Weekend availability
Experience:

Microsoft Excel: 1 year (preferred) Microsoft Outlook: 1 year (required) Microsoft Office: 1 year (preferred) OpenTable: 1 year (required) Fine Dining: 1 year (required) Restaurant: 2 years (required)
Language:

English (required)
Work Location: In person

Reference ID: The Ledbury - Receptionist