Receptionist
London, ENG, GB, United Kingdom
Job Description
Marlin operates a premium collection of Serviced Apartments, Hotels, and Aparthotels across central London and Dublin. We're seeking a Receptionist to deliver consistent service excellence for our guests and elevate service standards within their team.
Key Responsibilities:
Engage with guests to assist them during their stay Maintain a consistent presence in the lobby. Lead by example, train, and motivate employees to build a strong, enthusiastic team Handle guest arrivals, check-ins, departures, and maintain the appearance of the lobby and entrance Make reservations in accordance with the hotel's yield management practices Maximize occupancy and ensure rate availability Seek opportunities to improve the guest experience through feedback and strategy development
What You Need:
Commitment to delivering high-level customer service Excellent personal presentation Ability to work independently and as part of a team Autonomy to make logical decisions Competent IT proficiency
Benefits:
Cycle to Work Scheme Paid Day Off on your Birthday Paid Day Off for Charity Work Free Eye Test Voucher Annual Summer & Winter Party Refer a Friend Scheme Hero of the Month Award Monthly
Marlin is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Types: Full-time, Permanent
Pay: 12.21-13.00 per hour
Schedule:
8 hour shift Day shift
Work Location: In person
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Job Detail
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Job IdJD3323853
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLondon, ENG, GB, United Kingdom
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EducationNot mentioned