Job Description

Change your job, change your workplace, change your future...

We are actively building diverse teams and welcome applications from everyone

Role: Receptionist

Located: Central London

Package: Competitive salary, bonus and additional company benefits

About Ricoh:

Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.



Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.

Find out more about

Ricoh Today

What you will be doing


To provide a polite and professional contact at head office reception, to ensure that the first impression of the company is always at its best.



To direct and see to visitors needs as required, being the first point of contact for any services needed.



To manage the front of house operations, supporting the Office Administrator in any administration required.




To operate the telephone switchboard at the London office in a professional manner, to ensure that all calls are correctly directed, thereby conveying an efficient and professional image of the company to all those who use it. Receiving/answering the Lawyers phones as required. To greet all customers and suppliers visiting the building in a polite and professional manner, ensuring an excellent first impression, and inform the appropriate member of staff upon their arrival. Escorting them to offices as required. Providing the office with a point of support to assist in general Secretarial Overflow. To deal with all Telephone enquiries made to the main switchboard numbers as effectively as possible. Dealing with all Meeting room bookings Setting up of meeting rooms and maintaining the appearance of meeting rooms. Allocation of offices for visiting Lawyers Preparation of the Daily Office Bulletin email for London Office Sorting and the Distribution of all incoming mail. Dropping outgoing mail into the post box at the end of each day. Supporting the franking of outgoing mail as required Receiving, logging and tracking of all incoming and outgoing packages. Booking and logging all courier collections and general Taxi bookings Ordering the office supplies as required Organising the canteen area & supplies and cleaning as required Logging and reporting daily activities for the Monthly Client Reporting pack. 1st line of support for the Office Manager on a day to day basis. Develop the relationships with day to day clients Ensure emails are responded to in a correct, professional and timely manner To assist customers with postal enquiries and procedures To deliver customer satisfaction according to company guidelines Maintain a tidy and efficient work area Catering services for meetings, conference room set up requirements and office services

You will ideally have


Good level of interpersonal and communication skills to effectively handle all enquiries from employees, customers and visitors. Knowledge of telephone switchboard & visitor records Experience of Front of House operations Ability to liaise effectively with onsite IT team & Security team

We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible

In return for your commitment, you can expect


We're looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we'll match it with opportunities to create the future.

In return for your commitment, we can offer you:

Flexible and hybrid working in line with role requirements An inclusive workplace Excellent package with solid basic, strong bonus and company benefits including: + A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme
+ Flexible retirement plan
+ Wellbeing schemes to support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.
+ Company car / car allowance (role-specific), cycle to work scheme
Career development and life-long learning opportunities Opportunity to join a global company

Life at Ricoh:

Ricoh's Core Values

Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees and society.



For our leaders, we deliver training and mentorship to ensure our managers can positively contribute to our company culture, with inclusive behaviours that are aligned to our values.

Be part of something bigger

Our approach to sustainability touches every part of our organisation: from manufacturing to distribution, business sites to recycling, and how we support our customers.



By working with Ricoh, you choose to work for a company that cares about its impact on the planet and takes steps to reduce it each year. We have a number of global sustainability accreditations. You can read more about our work toward the UN's 17 Sustainable Development Goals here.




We are an equal opportunities employer

We are an equal opportunities employer

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.



Striving for inclusion and diversity isn't just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers.



To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs.





Click here to learn more about life at Ricoh.





FUNCTION

Outsourcing

LOCATION

London

CONTRACT TYPE

Permanent

CLOSING DATE

21-Jul-2025