Job Description

About Us

At Dolphin Square Fitness Club, we're passionate about helping people live healthier, happier lives. Our facility offers state-of-the-art fitness equipment, a vibrant group class schedule, and a community-driven atmosphere that supports our members and residents every step of the way. We're now looking for friendly, professional

Receptionists

to be the face of our club! There are extensive refurbishment plans currently under way and once completed the Club facilities will include an exclusive Spa, swimming pool, state of the art gym, class studios, tennis court and squash courts. Join the team at one of the most exclusive facilities in the area.

Role Summary

As our Receptionist, you'll be the first point of contact for members and guests. You'll ensure everyone feels welcome, supported, and well-informed. This role is ideal for someone who loves health and fitness, has a positive attitude, and thrives in a people-first environment. Currently we are looking for 2 receptionists to work 32 hours each as part of a shift rota system so a degree of flexibility is needed.

Key Responsibilities

Greet all members and visitors with warmth and professionalism Answer phone calls and respond to emails in a timely manner Process memberships, class/racket bookings, and payments Deal with spa beauty treatment enquiries and bookings (training to be provided) Provide accurate information about club services, schedules, and facilities Maintain the front desk area and ensure it's clean, tidy, and organized Support the team with administrative tasks as needed Report maintenance or safety issues promptly

What We're Looking For

Previous customer service or reception experience (health & fitness background is a plus) Excellent communication and interpersonal skills Confident using computers and booking systems Friendly, professional, and reliable with a can-do attitude Ability to work flexible hours, including evenings and weekends

What We Offer

Free club membership Opportunities for development within a growing health & wellness team A dynamic, supportive, and energetic workplace
Job Types: Part-time, Permanent

Pay: 13.00-14.00 per hour

Expected hours: 32 per week

Benefits:

Gym membership
Schedule:

Monday to Friday Weekend availability
Work Location: In person