Job Description

Receptionist (10039)

Job description

Join Certitude as a Receptionist and be part of a growing social care provider in London.

Salary

: 20,569.23 per annum

Hours

: 30 hours a week

Contract

: Permanent - Part Time

Location

: Balham

Shift Pattern

: Monday, Tuesday, Friday: 12:00-17:00 / Tuesday-Wednesday: 08:30-17:00 (with a one-hour lunch break)

Benefits

- A stimulating work environment with opportunities to learn and grow
- Annual leave + bank holidays & pension scheme enrolment
- 24-hour Employee Assistance Programme
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee wellbeing and discount platform)
- Travel season ticket loan & Cycle to Work Scheme (eligible after one year of service)
- In-house training tailored to the role

About the Role

As a Receptionist, you will be the first point of contact for front-of-house services. You will ensure the reception area is always presentable, greet visitors and staff, and coordinate front-desk activities. You will also play a key role in maintaining the safety and security of the building and provide ad-hoc administrative support to the Facilities Manager and other departments.

We currently have a team of three permanent receptionists working across two offices. One of these roles is now vacant, and we are looking for a new team member to fill this position.

Key Responsibilities

- Opening and closing the office
- Greeting and welcoming guests and staff
- Maintaining office safety and security, managing building access, and conducting health & safety checks
- Directing visitors to the appropriate person or department
- Answering, screening, and forwarding incoming calls; accurately relaying messages
- Receiving, sorting, and distributing post and deliveries
- Managing calendars and scheduling meetings

About You

To succeed in this role, you will need:

- 1+ years of experience in a similar role

- Strong written and verbal communication skills

- Excellent multitasking and time-management abilities

- Confidence communicating with people from diverse backgrounds

- Flexibility to adapt to business needs

- A commitment to health and safety for yourself and others

- Intermediate Microsoft Office skills

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.

Do you want to be a Receptionist at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email us.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and service delivery and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

Receptionist, Facilities, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP.

Job Types: Full-time, Part-time

Pay: 20,569.23 per year

Expected hours: 30 per week

Work Location: In person

Reference ID: 10039