Job Description

Job Summary

We are looking for a friendly and organised Receptionist to join our team at Waldron Dental. As the first point of contact for our patients, you will play a vital role in creating a welcoming atmosphere and ensuring the smooth running of our front desk operations. The ideal candidate will have excellent communication skills, a professional manner, and a genuine commitment to providing outstanding service.

Key Duties

Greet patients warmly and manage check-in/check-out processes efficiently Answer phone calls and respond to patient enquiries in a courteous and helpful manner Schedule and confirm appointments, coordinating with the dental team to optimise the diary Maintain accurate patient records and update information using our IT systems Handle patient payments and process invoices as required Support the dental team with administrative tasks to ensure smooth daily operations Ensure the reception area is tidy, welcoming, and compliant with health and safety standards

Skills & Experience

Excellent verbal and written communication skills in English Strong organisational abilities and attention to detail Confident using computers and dental/medical software (training provided if needed) Friendly, approachable, and able to reassure patients in a professional manner Previous experience in a receptionist or customer service role is preferred Ability to multitask and remain calm under pressure
If you are passionate about delivering excellent service and enjoy working in a busy, people-focused environment, we would love to hear from you. Apply now to join Waldron Dental as our new Receptionist.

Job Type: Full-time

Pay: From 14.00 per hour

Licence/Certification:

GDC Registration (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person