Job Description

Company Description

Portico is defined by our unique culture - One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!

Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are on the lookout for a Receptionist, to join our small Front of House team at a multi-occupied building in the city.


As a corporate receptionist you will be the first point of contact for visitors, clients and staff, demonstrating the highest level of customer service and professionalism.


Key duties include: -

Welcoming and booking in visitors using a visitor management system Managing occupier and visitor requests and queries Making a client's arrival journey, seamless and memorable through engagement and innovation. Creating memorable innovations for clients to generate a WOW factor. Preparing for tomorrow's business day while delivering on today's operations. Working collectively with service partners to achieve a one team approach. Assisting with all aspects of event preparation through to successful delivery

Shift details: 40hrs per week, rotating shifts from 7:30am-4:30pm, 8am-5pm and 8:30am-5:30pm, Mon-Fri.

Salary: 32,326 per annum

Qualifications

The successful candidate will have strong communication, good attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to manage differing client needs.


Passionate about service and an excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.


Customer service experience is required for the role, preferably within a corporate, 5hotel or airline environment.

Additional Information

What's in it for you?

Excellent holiday allowance Pension contributions, Life insurance Enhanced annual leave Recommend a Friend Bonus Scheme Thank you voucher scheme. 24-hour personal helpline for employees, providing counselling & information services. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more. * Our Training Academy provides excellent training and development opportunities for our people.