Job Description

Description

Receptionist | Full time | 8.00am - 5.30pm

London, SW1A

34,200 per year

We have an exciting opportunity for a corporate receptionist to take full ownership of the front of house services at a fabulous office building in Mayfair, working Monday to Friday, 8.00am - 5.30pm.

You will deliver an exemplary tenant service and visitor experience, understanding the value of cultivating a lively and inclusive community within the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

Hours - 8am - 5pm

Salary - 34,200

Key Responsibilities

Reception responsibilities

Ensuring the reception area looks pristine and welcoming Meeting and greeting all visitors to the building to ensure a warm and personal welcome- following the appropriate sign-in processes Managing deliveries, including couriers and post Developing a local amenities information file, drawing on your knowledge of the local area General administration and front of house support as required Prepare and submit weekly site activity reports when requested

General management of the building

You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries Work closely with the Building Manager - confidently reporting building issues and helping manage to resolution Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log

Concierge/added value marketing responsibilities

Create and distribute a monthly tenant newsletter to maintain regular, engaging communication Research, propose, and - where approved by the client - help implement value-added services such as dry cleaning, gym memberships, professional networking opportunities, and sustainability initiatives Negotiate tenant discounts or complimentary offers with nearby shops, restaurants, and gyms, subject to client approval and aligned with the LAH front-of-house service ethos Organise or assist with promotional and community events, such as pop-ups or seasonal celebrations (e.g. summer or Christmas events), focusing on supporting and involving local businesses

Skills, Knowledge and Expertise

Proven experience in a front of house reception role and are ready for a new challenge Personable and proactive with a confident manner and able to deliver impeccable customer service Proactive, self-motivated and thrive in an environment where you are required to multitask Excellent written / verbal communication skills and able to confidently communicate with key stakeholders Competent Microsoft office user, with a knowledge of how to use social media app's and Canva

Benefits

Contributory pension scheme / life assurance 24 / 7 access to a virtual GP for you and your family Wellbeing resources: digital gym, nutrition planning, wellbeing podcast Financial and legal information support Discounts and deals across multiple businesses Referral programme LAH training academy

About LAH Property Marketing

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.



For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.