Job Description

Churchill Healthcare

Receptionist

Job title:

Receptionist

Responsible to:

The Assistant Practice Manager

Location:

Churchill Medical Centre (1 Churchill Terrace, Chingford, E4 8DG) & Chingway Medical Centre (7 Ching Way, Chingford, E4 8YD)

Hours of work:

Part Time role over 5 days during practice opening hours; however, post holder will be expected to be flexible in line with the responsibility to the role

Salary Range:

10k - 17k negotiable depending on experience

Accountability:

To the partners of the practice

Job Purpose:

Receive, assist and direct patients in accessing the appropriate service or health care professional in a courteous, efficient and effective way and undertake administrative duties when not following the receptionist role.

Main Objectives of the Post:

Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home visits, contacting patients to provide information from the clinical team and assisting patients to access our services and those available in the wider community.

Professional Duties and Responsibilities:

Managing all aspects of the reception administration role, 'front desk' reception duties, ensure completion of clinical tasks Oversee the appointment system daily with the management of e consults/ enquires and practice emails Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Carry out tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible. Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Scan all documents on to the relevant patients record and then store the documents in line with surgery procedures. Perform any other relevant and reasonable duties that may be requested by the Practice Manager or Partners.

Essential Person Specification:

Good IT skills Good Communication skills, both written and verbal Strong organisational skills and the ability to work in a methodical way Very good attentional to detail and accuracy Ability to build and maintain good, supportive working relationships Ability to work flexibly and productively as part of a team Ability to prioritise work effectively to manage multiple demands Adaptable to the changing needs of general practice

Desirable

Experience of working within the NHS or in a healthcare setting in an administrative role is desirable but not essential

This job description is not a definite or exhaustive list of responsibilities but identifies the key responsibilities and tasks of the post holder. The specific objectives of the post holder will be subject to review as part of the individual performance review process

Job Type: Part-time

Pay: 10,000.00-17,000.00 per year

Benefits:

Company pension Free parking
Ability to commute/relocate:

London E4 8DG: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person

Application deadline: 05/12/2025
Reference ID: CMC0259