Job Description

Overview

We are seeking a professional and friendly Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires attention to detail, and proficiency in use of computer and IT.

It is a highly pressurised and very busy environment and so experience in a similar role would be advantageous, though not essential. You will be expected to cover Tues 6 - 8pm as part of our Extended hours 1 in 6 weeks.

Responsibilities

Greet and welcome patients in a calm and professional manner, ability to converse at ease with patients is essential. Answer phone calls with excellent phone etiquette, and directing calls to the appropriate Clinical and Administrative personnel. Manage the reception area, ensuring it is tidy and presentable at all times. Perform clerical duties including data entry. Assist with scheduling appointments and dealing with patients queries. Handle incoming and outgoing correspondence, including emails and postal mail. Collaborate with the team to ensure smooth running of the Practice

Qualifications

Proven experience in an administrative or clerical role is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Excellent verbal and written communication skills. Demonstrated ability to maintain confidentiality and handle sensitive information appropriately. A friendly disposition with a patient-focused approach to health care delivery. Ability to work independently as well as part of a team in a fast-paced environment.
If you are a motivated individual looking to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for this exciting opportunity as a Receptionist.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 31.75 per week

Benefits:

Company pension
Language:

English (required)
Work Location: In person