Job Description

Job Reference

3204

Application Closing Date

05/01/2026

Division, Department

CULC Finance and Operations ,CULC FinOp Management and Support

Salary

26,481.00 - 26,481.00 per annum

Mode

Full time, Fixed Term until 31/12/2026

Our Mission

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Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation, our students, people, and communities are empowered to transform their lives and the world around them. Our people are the key to our success, and each role within the group plays a crucial role in shaping the world around us.



Coventry University London Campus is in the centre of London's financial district on the exclusive Devonshire Square Estate. CULC is dedicated to delivering "career-ready, global enterprising graduates by providing a real business and professional experience tailored to individual talents and future career ambitions".

The Role

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We are currently recruiting for the role of receptionist to be based at our Coventry University London Campus. You will contribute to the effective operation of Coventry University London by providing a reception service for students, staff and visitors across two sites. The post-holder will provide an excellent customer service and will assist with clerical work, hospitality and event services. This is the first point of contact for all students and visitors to our Campus.



Working as part of a team, you will provide a 'First Response' service to staff, students and external customers across 1 main site and an additional site if needed or requested. This could be in person, by telephone, e-mail or Internet taking prompt and effective action.



You will implement and maintain systems, deliver processes and procedures that support our high standards of customer service while ensuring all Group polices and Health and Safety guidelines are always followed.



This role will play a key part in maintaining our databases, filing, and archiving documentation so confidentiality and full compliance with all data protections laws are essential in this role.

Our Successful Candidate

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You will have proven experience in customer service within a high performing, customer focused environment. High levels of communication skills, both verbal and written with the ability to relate to people at all levels with courtesy and professionalism are key in this role.





Excellent attention to detail, competent on all Microsoft Office Packages, a flexible approach to work with the ability to work collaboratively and as part of a team.

The Benefits

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As a staff member of Coventry University, you will have access to a wide range of industry leading rewards and benefits which includes:



Excellent Employers Pension Contribution 30 days Annual leave plus Bank Holidays New Holiday Purchase Scheme up Life Assurance 4 x Salary BUPA Cash Plan 50% off Tuition Fees for staff dependants CU Reward Scheme - Discounts across a range of High Street/ Online Retailers Cycle To work scheme

Our Culture

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As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Full & Person Specification

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We look forward to hearing from you!