At The Kensington Hotel, every guest's journey begins at Reception -- and we're looking for someone who brings confidence, warmth, and personality to that first impression. As part of JMK Group, we pride ourselves on exceptional service and a team culture built on support, growth, and genuine hospitality.
What you'll be doing
From welcoming guests with a smile to ensuring smooth check-ins and departures, you'll be the heartbeat of the front desk. You'll handle queries, coordinate with all departments, and help create memorable experiences that bring guests back again and again.
What you'll bring
A natural ability to connect with people
Confidence, professionalism, and a positive attitude
Strong attention to detail
Experience in a front-office role is helpful, but personality matters most
Why join us
You'll join a friendly, supportive team in one of London's most recognisable neighbourhoods. We offer training, progression opportunities, staff benefits, and the chance to build your hospitality career within JMK Group.
Job Type: Full-time
Language:
English (preferred)
Work Location: In person
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