Job Description

Description

Priory Hospital Avesbury Houseis looking to recruit a Receptionist to join the team. This is a full-time role of 37 hours. The working hours are from Thursday & Friday 09.00 - 20:00, Saturday & Sunday 10:00 - 18:00.



Located near picturesque national parkland, Priory Hospital Avesbury House in Edmonton, North London, is a forensic low secure facility for men with mental health needs, who require continuing care and treatment. We have 24 beds which are fully funded by Barnet, Enfield and Haringey NHS Trust (BEH) and specifically by the regional secure unit at Chase Farm Hospital.

What you'll be doing

You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.Greets and assists all arrivals promptly at the Priory unit, and ensures that they are treated in a courteous, pleasant and efficient manner, and directed accordingly. Ensures that all telephone calls into main reception / switchboard are dealt with promptly and efficiently within Priory operational standards. Carries out administrative tasks as required. Ensures the appropriate security passes are issued, as well as then directing the visitor to the appropriate areas or individuals within the unit.
You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.



The role requires an NVQ Level 1 in a relevant area or GCSEs (or equivalent), along with experience gained within a customer-facing environment. Strong communication skills are essential, as the problems faced by patients can present difficult and challenging situations, increasing the sensory and emotional demands of the role.



For more information about the role, you can email LorraineJones@priorygroup.com

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.Free on-site parking Birthday Holiday - your birthday as an extra days annual leave Enhanced maternity pay Contributory pension scheme Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme) Access to development opportunities Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel Leadership & management development Long service award Refer a friend bonuses
Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

About Priory

Priory is the UK's leading independent provider of mental health and adult social care. With 13,000 colleagues and a network of 280 services, we support over 26,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions - including depression, anxiety, eating disorders and children's mental health - and provide residential and supported living care for autistic adults, people with a learning disability, Prader-Willi Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.



We kindly request that recruitment agencies do not contact us regarding this vacancy.