Job Description

We are seeking a part-time Receptionist/Administration Assistant to join our busy team at Priority House in Maidstone.



The post is office-based and fulfils the function of Receptionist and Switchboard Operator, which involves lone working. You will have daily contact with patients, relatives and members of the public and you will be required to manage the busy switchboard, answering and diverting numerous calls.



Working 22.5 hours per week



Tuesday and Thursday 13.00-21.00



Every other Saturday and Sunday 06.00-14.00



To work as a receptionist on the Main Unit Reception transferring calls to departments and making sure telephone numbers are up to date. Report any issue or concern as they arise and provide administrative assistance to Site admin/site supervisor. On daily bases do the franking of mail and sort letters into correct pigeon holes for services on site.



To act as Receptionist/Admin Assistant during their working hours.



To provide a courteous reception service to all visitors/staff and patients in order to maintain the professional image of the Unit.



Ensure smooth running of office equipment (photocopier, fax, shredder) and organizes a call out if unable to solve problem.



Transferring of calls to correct departments and updating telephone numbers.



Make sure the Doctor on call and security information for the site is up to date with correct numbers on daily bases.



Provide cover as necessary for colleagues during annual leave & sickness. Adhere to all Trust Policies and Procedures.



Manage Health & Safety within own area of responsibility.



Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.



We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.



Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.



We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.



You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.



The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.



Our strategy



Our mission is what we set out to do every day

We deliver brilliant care through brilliant people



Our vision is where we want to be in the future

To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.



Check out our recruitment videos Recruitment - YouTube



Please see the attached job description for full details of the main duties and responsibilities of the role.