Job Description

Description

Receptionist - Part Time

14,742

Manchester

We are looking to recruit a front of house receptionist to work part time in a fabulous grade II listed office building in Manchester's Northern Quarter.

You will provide an outstanding tenant service and welcoming visitor experience, support the building manager with facilities management, and help create a sense of community by organising pop-ups and events within the building.

You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

Salary

- 14,742

Hours

- 8.30am - 5.30pm working alternate Wednesdays and every Thursday and Friday.

Key Responsibilities

Reception

Delivering a warm, friendly welcome to tenants and visitors Meeting, greeting and registering all visitors to the building, following appropriate protocols Manage deliveries, including couriers and post Develop a good understanding of the local area, using this information to create a local amenities information file General administration as required

Building management

Work closely with the off site Building Manager on reporting of building issues and helping manage to resolution Produce weekly reports for key stakeholders You will pay particular attention to security and health & safety in the building

Tenant experience and community engagemen

Work as a team to develop seasonal events for the office workers, to create a sense of community and aid enjoyment in the workplace - this could include freebies, discounts, pop ups, events to support charity initiatives (when required) Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (when required) Managing the social media accounts and the building app, producing content that is engaging and relevant (when required)

Skills, Knowledge and Expertise

Proven experience in a front of house reception role and are ready for a new challenge Personable and proactive with a confident manner and able to deliver impeccable customer service Excellent written and verbal communication skills and able to confidently communicate with key stakeholders Competent Microsoft Office / PC user and willing to learn in house systems and processes Confident in managing social media platforms, with experience of using Canva to create engaging content

Benefits

Company pension Referral programme Wellness scheme, including a 24-hour confidential helpline and virtual GP Company events

About LAH Property Marketing

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.



For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.