We have an exciting opportunity for a corporate receptionist to take full ownership of the front of house services at an office building in central Manchester working Monday to Friday, 8am - 5pm.
You will deliver an exemplary tenant service and visitor experience, understanding the importance of implementing added value events that help to create a community vibe for all working in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.
Hours and Salary
8.00am - 5.00pm Monday to Friday
29,484 per annum
Key Responsibilities
Reception responsibilities
Ensuring the reception area looks pristine and welcoming
Meeting, greeting and registering all visitors to the building - following the appropriate sign-in processes
Managing deliveries, including couriers and post
Developing a local amenities information file, drawing on your knowledge of the local area
General administration
Producing weekly update reports
General management of the building
You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
Work closely with the Building Manager - confidently reporting building issues and helping manage to resolution
You will build a rapport and communicate with all service partners (contractors, cleaners, security) to ensure consistency of standards
Produce a weekly update report for key stakeholders
Tenant experience
Researching pop ups / events and other agreed initiatives - aimed at creating a community vibe in the building to increase enjoyment for those working in the offices
Developing relationships with local businesses to find supporting offers and freebies
Developing an e newsletter for tenants to communicate activities and drive participation
Skills, Knowledge and Expertise
Proven experience in a front of house reception role and are ready for a new challenge
Personable and proactive with a confident manner and able to deliver impeccable customer service
Proactive, self-motivated and thrive in an environment where you are required to multitask
Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
Competent Microsoft office user, with a knowledge of how to use social media app's and Canva
Benefits
Company pension
Referral programme
Wellness scheme, including a 24-hour confidential helpline and access to an online GP
Company events
About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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