We have an exciting opportunity for a corporate receptionist to take full ownership of the front of house services at an office building in central Manchester, close to St Annes Square, working Monday to Friday, 9.00am - 2.00pm.
You will deliver an exemplary tenant service and visitor experience, understanding the importance of creating a community vibe in the building. You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.
Hours and salary
17,500 (12.60 per hour)
Monday - Friday 9.00am - 2.00pm
Key Responsibilities
Reception responsibilities
Ensuring the reception area looks presentable and welcoming
Meeting, greeting and registering all visitors to the building - following the appropriate sign-in processes
Managing deliveries, including couriers and post
Developing a local amenities information file, drawing on your knowledge of the local area
General administration
Producing weekly update reports
General management of the building
You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
Work closely with the Building Manager - confidently reporting building issues and helping manage to resolution
Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
Produce a weekly update report for key stakeholders
Tenant experience
Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
Introduce a monthly e-newsletter promoting initiatives and concierge services- helping to create a community vibe, as and when required
Skills, Knowledge and Expertise
Proven experience in a front of house reception role and are ready for a new challenge
Personable and proactive with a confident manner and able to deliver impeccable customer service
Proactive, self-motivated and thrive in an environment where you are required to multitask
Excellent written / verbal communication skills and able to confidently communicate with key stakeholders
Competent Microsoft office user, with a knowledge of how to use social media app's and Canva
Benefits
Contributory pension scheme / life assurance
24 / 7 access to a virtual GP for you and your family
Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
Financial and legal information support
Discounts and deals across multiple businesses
Referral programme
LAH training academy
About LAH Property Marketing
LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.
For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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