Job Description

The Receptionist will be an integral member of the Capital, Estates and Facilities Directorate who will be expected to work, quickly, proactively and accurately in a fast-paced environment to deliver a high quality and comprehensive service.



The post holder will be interactive and will liaise with a variety of customers, both internal and external to the Trust, building an excellent working relationship providing an efficient, effective and professional reception service.



The post holder will work as part of the Facilities Team and will be required to work closely with their colleagues, providing a flexible comprehensive service offering cover for colleagues when necessary, for which full training will be provided.



Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.



To act as first point of contact for the building, determining business

needs and assisting all visitors with a welcoming, courteous,

professional, friendly and helpful attitude at all times.



Ensure all visitors sign in and out of the building and are provided with relevant identification where required.



Contacting staff when appropriate to announce/advise visitor arrival.



To ensure all reception duties and processes are carried out in a timely and accurate manner.



To ensure all emails received in the 'generic reception email' account

are responded to and any requests/queries are dealt with.



Ensuring the meeting rooms are in a suitable state prior to

commencement of the meeting and the audio-visual (AV) equipment is switched on and working.



Liaise with Logistic Team to ensure room layouts are correct & partitions opened/closed if required.



Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.



We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.



Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.



Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.



Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.



Please see attached job description and person specification



Staff benefits



Pay Enhancements

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

fuelGenie Fuel Cards (for applicable roles)