Job Description

Description

Receptionist - Full time

Manchester

30,654 pa

We are looking for a professional, personable, and proactive Corporate Receptionist to work in a contemporary office building. Located on Mosley Street, this beautifully designed workplace offers a warm, welcoming environment and a fantastic opportunity to take ownership of the reception and become the face of the building.


You should be an experienced receptionist taking pride in delivering a first-class tenant and visitor experience. You'll have a can-do attitude and enjoy being proactive, ensuring any building issues are reported and managed. You will bring personality and efficiency to the role.

Salary:

30,654 pa

Hours:

8.00am - 5.00pm Monday to Friday

Key Responsibilities

Reception

Manage and take ownership of the reception area to ensure the ambiance reflects the clients' and tenants' expectations Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all Efficiently managing deliveries, including couriers and post General administration, as required

Building management

You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries Work closely with the off-site Building Manager - confidently reporting building issues and helping manage to resolution Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log Produce a weekly report for key stakeholders

Tenant experience and community engagement

Organise seasonal events for the tenants, to create a sense of community and aid enjoyment in the workplace (as and when required) Produce a monthly e-newsletter to update tenants on initiatives to encourage uptake and participation, ensuring content is always on brand (as and when required)

Skills, Knowledge and Expertise

Proven experience in a front of house reception role and are ready for a new challenge Personable and proactive with a confident manner and able to deliver impeccable customer service Self-motivated and thrive in an environment where you are required to multitask Excellent problem resolution skills along with outstanding communication and active
listening skills
Competent Microsoft Office / App / Social Media / Canva user and willing to learn in house systems and processes

Benefits

Contributory pension scheme / life assurance 24 / 7 access to a virtual GP for you and your family Wellbeing resources: digital gym, nutrition planning, wellbeing podcast Financial and legal information support Discounts and deals across multiple businesses Referral programme LAH training academy

About LAH Property Marketing

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.



For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.