Job Description

Full job description

We are a friendly

orthodontic practice

seeking a

professional, caring, and proactive Receptionist

to join our team. As the first point of contact for our patients, you will play a key role in creating a welcoming and professional environment, while also supporting the team with a range of administrative duties.

The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to multitask in a busy, patient-focused setting. Previous experience with

SFD (Software of Excellence)

is desirable but

full training will be provided

.

Key Responsibilities

Greet patients warmly and ensure a positive first impression Answer telephone calls promptly and manage patient enquiries professionally Book and manage appointments using our practice management software Perform accurate data entry and maintain up-to-date patient records Handle emails and other correspondence efficiently Support day-to-day administrative tasks, including filing, photocopying, and document prep Use Microsoft Office and Google Workspace tools for admin tasks Work collaboratively with clinical staff to ensure smooth patient journeys

Skills and Experience

Excellent communication and interpersonal skills Strong organisational abilities with a focus on detail Confident phone manner and professional presentation Competence in Microsoft Office (Word, Excel, Outlook) and Google Workspace Fast and accurate typing and data entry Experience with dental or medical software (especially SFD) is a bonus but not essential Previous reception or administrative experience preferred

What We Offer

A supportive, friendly working environment in a modern dental setting Full training and ongoing development opportunities Competitive hourly rate (

starting from 12.21/hour

) Opportunity to be part of a caring, patient-centred team

How to Apply

If you're enthusiastic, reliable, and passionate about patient care, we'd love to hear from you.

Please apply with your

CV and a short cover letter

outlining why you're interested in the role.

OR, if you would like to have a chat to discuss this vacancy, then please contact Linsey Webster on 0131 665 0002

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Benefits:

Company pension
Language:

English (required)
Work Location: In person

Job Type: Full-time

Pay: From 12.21 per hour

Expected hours: 38 per week

Benefits:

Company pension
Work Location: In person