Job Description

Receptionist - Finlake Holiday Park

Location:

Finlake Holiday Park, TQ13 0EJ

Salary:

15,724.80

Hours:

24 hours per week

Job Type:

Seasonal


Are you a

warm and professional people-person

with

great organisational skills

and a love of

providing excellent service

? At Haulfryn, we create exceptional holiday experiences and we're looking for a

Receptionist

to be the friendly face of Finlake Holiday Park, welcoming guests, supporting the smooth running of reception, and ensuring every visitor has an exceptional experience.


This is a great opportunity to join a supportive, close-knit team and work in one of the UK's most beautiful holiday park settings.

Why Join Us?

We believe in rewarding your hard work with a supportive and inspiring environment. Here's what we offer:

Competitive Salary

Discounted Holidays

at our picturesque UK holiday parks

Discounted Meals

at on-site restaurants

30 Days Holiday

(including bank holidays), increasing to 35 days with service (pro-rata for part-time)

Company Sick Pay

Continuous Training & Development Opportunities

Be part of a company with

90 years of family values

and a commitment to sustainability.

What You'll Do

As a

Receptionist

, you will:

Provide a warm welcome

to all guests, ensuring a professional and positive first impression.

Handle and relay messages

via phone, email or face to face, ensuring all communications are passed to the relevant departments.

Check guests in on arrival

, delivering 5-star customer service from the moment

Liaise with internal departments

to ensure guest needs are met quickly and efficiently

Monitor visitor access and maintain security awareness

for the safety of our guests and colleagues

Support with general administrative duties

, including paperwork, reporting and front-of-house organisation

Deal with complaints professionally

, escalating where appropriate to ensure a swift resolution

Maintain a tidy and welcoming reception area

and ensure office supplies are stocked

Who We're Looking For

We're looking for a friendly and proactive team player who brings:

At least 2 years experience

in a customer-facing or customer service role

Excellent communication and interpersonal skills

Strong customer care instincts

, with a calm and efficient approach to problem-solving

Great attention to detail

and the ability to juggle multiple tasks

Confidence using Microsoft Office and booking systems

A flexible attitude

to working weekends and bank holidays as part of a rota

Initiative and professionalism

, with a helpful attitude at all times

Why Choose Haulfryn?

With

90 years of expertise

, we're proud to be one of the UK's leading holiday park operators. What sets us apart?

Exceptional Locations:

Work in a place that inspires

Family Values:

Join a supportive, community-focused team

Nurturing Nature:

Sustainability is at the heart of what we do

If you're ready to be the welcoming face of a friendly and high-performing team, we'd love to hear from you.

Apply today

to start your journey with Haulfryn at Finlake Holiday Park!




In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process.


INDFOH