Job Description

We're looking for a confident, dynamic, organized, and people focused receptionist to be the welcoming face of our busy generator hire business. This role sits at the heart of daily operations, supporting customers, coordinating enquiries, and keeping the front office running smoothly. If you enjoy a fast pace, variety, and being the person everyone relies on, you'll feel right at home here.

Working hours:

Monday to Friday, 8am - 5pm

Key Responsibilities

Front of house customer service:

Greeting visitors, answering incoming calls, and providing friendly, professional support to customers and suppliers.

Booking Hotels & Ferries:

Take the lead in booking Hotels and Ferries for our employees nationally.

Administrative support:

Processing paperwork and supporting day to day office tasks.

Coordination with internal teams:

Liaising with the hire desk, workshop, and delivery teams to ensure smooth communication and accurate information flow.

Email and documentation handling:

Managing the inbox, preparing basic documents, and ensuring messages reach the right person quickly.

Looking after the Management Team:

Supporting the management team when meetings are in place.

Managing Boardroom Bookings

Welcome packs to all new customers

Trips to the Post Office:

Looking after incoming and outgoing mail.

Maintaining a tidy and organized reception area:

Ensuring the front desk, waiting area, and kitchen area are clean, welcoming, and well presented.

Supporting health & safety procedures:

Following company policies and ensuring visitors sign in and follow site rules.
Skills & Experience

Strong communication skills:

Clear, friendly, and confident with customers and colleagues.

Excellent organization:

Able to juggle multiple tasks in a fast moving environment.

IT proficiency:

Comfortable using email, booking systems, and basic office software.

Customer focused mindset:

A natural problem solver who enjoys helping people.

Experience in a hire, construction, or service based business:

Preferred but not essential.

Calm under pressure:

Able to stay composed during busy periods and handle urgent enquiries professionally.
What We Offer

A supportive team environment Opportunities to grow within the business A varied role where no two days are the same
Job Types: Full-time, Permanent

Application question(s):

What are your salary expectations?
Licence/Certification:

Driving Licence (required)
Work Location: In person