Job Description

We are looking for a receptionist to join our friendly team.

The hours of work are 35.5 per week as follows

Monday- 13.00-18.30

Tuesday 08.00-18.30

Thursday 08.00-18.30

Friday 08.00-18.30

JOB DESCRIPTION:

Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice Deal with all general enquiries, explain procedures and make new and follow-up appointments Receive and initiate calls promptly and efficiently, identifying the caller's requirements. Transferring calls as appropriate while at all times projecting the organisation's image in a courteous, efficient and helpful manner Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are assigned to the appropriate pathways following the call handling system Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed Enter patient information on to the computer as required i.e. new telephone numbers, address changes etc Input data into the practice medical system and to print off documents as and when requested Give test results as agreed with clinicians and within limitations of role Handling and forwarding of specimens Using own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner Advise patients of relevant charges for private (non NHS) services, accept payment and issue receipts for same Present a professional image to the public by appropriate attitude and appearance Undertake any other additional duties appropriate to the post as requested by the Reception and Prescriptions Manager, Practice Management Team or the Partners.
Job Types: Part-time, Permanent

Pay: 12.21 per hour

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person

Application deadline: 10/07/2025