Receptionist / Office Clerk-Band 2 Job in Norfolk and Suffolk NHS Foundation Trust

Receptionist / Office Clerk Band 2

Ipswich, ENG, GB, United Kingdom

Norfolk and Suffolk NHS Foundation Trust

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Job Description

We are currently seeking a full-time Receptionist to join our friendly and supportive reception team within Resource Centre, Walker Close.

The position is 22.5 hours per week, Monday, Wednesday and Friday, 09:00 - 17:00.

When working on reception, you will be the first point of contact for service users, carers, visitors and professionals. You will be expected to demonstrate effective team work skills as well as the ability to work independently. Tasks will include, but is not limited to: answering the phone and emails, liaising directly with service users, clinicians and external agencies, scanning and uploading of information onto our electronic patient record - Lorenzo.

You are also required to complete day to day operational tasks such as logging maintenance requests.

You will be required to demonstrate exceptional interpersonal and customer service skills. A working knowledge of Microsoft Office packages, including Word and Outlook will be essential. Knowledge of the trust system Lorenzo would be an advantage.

Benefits are:

-

NHS pension

comprehensive list of training programmes

starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)

NHS discounts and many more.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

Please find attached our and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

Previous Applicants Need Not Apply

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