Job Description

Office location: Hammersmith

The Receptionist & Office Coordinator is responsible for delivering a professional first impression while supporting the efficient operation of a corporate office. This role serves as a central point of contact for employees, executives, clients, and visitors, ensuring a well-organized, welcoming, and highly functional workplace.

What will you be doing?

Greet clients, executives, and visitors in a professional and courteous manner Manage high-volume incoming, emails, and inquiries, routing them appropriately Maintain a polished, professional reception area reflective of corporate standards Coordinate visitor access, security protocols, and guest registration Manage office supply inventory, vendor relationships, and service contracts Coordinate meeting rooms, conference technology, catering, and executive support needs

What we are looking for?:

Previous experience in a customer facing role as a receptionist or Office Coordinator Clear verbal and written skills, active listening, professional phone etiquette, and interpersonal abilities to interact effectively with everyone. Competency with office software (MS Office, scheduling tools), data entry, and using office equipment (phones, printers) Multitasking expert with a calm and empathic demeanour Proactive adaptable individual who can adjust to changing requirements and new tasks

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!



Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

Going beyond the expected

Whatever we're doing - whether we're liaising with property professionals, delivering our network, or installing in a customer's home, going beyond the expected is the benchmark for everything we do. How we work is shaped by our three culture principles:


We work smarter, together We stay focused We strive for excellence




S

ome of our key Benefits

Competitive salary Global Remote working for up to 2 week per year for those who are able to work remotely 25 days' paid holiday increasing each year, to a max of 35 Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer Private medical Insurance provided by AXA health Life assurance giving you cover of 4 times your base salary Partnership with the Kings Trust Our pension scheme matches your contributions up to 4% Retail offers -- discounts from hundreds of recognisable brands Free Hyperoptic broadband if you live in a Hyperoptic area Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

You apply

We carefully review your application

* We'll get back to you -- even if it's a no (for now)