Receptionist Job in Silver birch Hotel

Receptionist

Omagh, NIR, GB, United Kingdom

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Job Description

Key Responsibilities:

Greet guests promptly and courteously upon arrival. Manage check-in and check-out procedures efficiently. Handle reservations, cancellations, and room assignments using the hotel's property management system (PMS). Answer phone calls, emails, and guest inquiries in a professional and friendly manner. Provide information about hotel facilities, services, and local attractions. Process guest payments, issue invoices, and maintain accurate records. Handle guest complaints or requests promptly, escalating issues to management when necessary. Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction. Maintain a clean and organised front desk area. Follow all hotel policies, procedures, and safety standards.
Benefits:

On-site parking
Schedule:

Day Shifts and Evening Shifts Work Pattern Monday to Friday & Weekends Flexibility
Experience:

Reception: 1 year (preferred)
Work Location: In person

Reference ID: SBHR02

Job Types: Full-time, Part-time, Permanent

Benefits:

On-site parking
Work Location: In person

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