Job Description

We are looking for a dedicated and detail-oriented professional to join our team. This role requires a strong commitment to maintaining high standards of security, cleanliness, and customer service.
Salary: xc2xa313.68
Hours: 7am to 2pm or 2pm till 10pm
Key Responsibilities:

• Room Inspections: Conduct routine checks to ensure rooms meet cleanliness, safety, and maintenance standards. Identify and report any damages or issues.

• Room Clearance: Oversee the process of clearing rooms, ensuring smooth transitions between occupants. Handle lost property appropriately.

• Reception Cover: Provide front desk assistance, including welcoming guests, answering inquiries, and managing calls or bookings as required. Maintain a professional and friendly demeanor.

• Building Patrols: Conduct regular patrols to ensure security, report any unusual activity, and address concerns proactively. Monitor access points and ensure compliance with safety procedures.

• Customer Service: Assist visitors and residents with inquiries, provide helpful information, and ensure a positive experience within the building. Handle complaints effectively and professionally.

• Excellent attention to detail and ability to follow procedures effectively.

• Strong communication and interpersonal skills, with a customer-focused approach.

• Ability to handle a variety of tasks and work independently when required.

• Previous experience in hospitality, security, facilities management, or customer service is beneficial but not essential.