Job Description

Description

Receptionist - Full time

30,186

Oxford

We have an exciting opportunity for an experienced and efficient receptionist who is ready to move into a role with additional facilities management responsibilities. You will relish
a challenge and be highly organised, managing contractors and providing admin support.

You will 'own' the ground floor reception, taking pride in managing every visitor's journey, ensuring an exemplary level of customer service is delivered, with the ultimate aim of leaving a lasting impression.


The building is ideally located at a modern science business park in the Cowley area of Oxford.

Hours

- 8.30am - 5.30pm Monday to Friday

Salary

- 30,186

Key Responsibilities

Managing receptionManage and take ownership of the reception area to ensure the ambiance reflects the clients' expectations Responsible for delivering an exceptional meet and greet service, ensuring a warm, friendly and professional welcome Sign in all visitors to the building following appropriate reception processes Efficiently manage deliveries including couriers and post

The BuildingYou will quickly establish yourself as 'the face of the building' and the go to person for questions / queries Work closely with the park-based Building Manager - confidently reporting building issues and helping manage to resolution Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log Produce a weekly report for key stakeholders

Concierge initiativesYou will be interested in local news and what's happening in the area and keeping tenants informed Introduce a monthly newsletter promoting park based initiatives and concierge services- helping to create a community vibe (as and when required)

Skills, Knowledge and Expertise

Proven experience in a front of house reception role and are ready for a new challenge Facilities management experience (desirable) Personable with a confident manner and able to deliver impeccable customer service Proactive, self-motivated and thrive in an environment where you are required to multitask Excellent problem resolution skills along with outstanding communication and active
listening skills
PC literate, with experience of using social media apps and Canva

Benefits

Free parking Company pension Referral programme Wellness scheme, including a 24-hour confidential helpline and access to an online GP Company events

About LAH Property Marketing

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.



For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.