Job Description

Receptionist / PA - A Key Role at the Heart of a Growing Landscaping Business

If you're an experienced administrator, receptionist, or PA looking for a varied and meaningful role -- this could be the opportunity you've been waiting for.

This isn't just another front-desk job; you'll realise that when we speak.

This is your chance to join a high-end landscaping company in Surrey, where your organisation, communication, and calm approach will help drive day-to-day success -- and keep everything running like clockwork.

But let's be clear...

This isn't just about answering phones and sending emails. This is a key support role in a fast-paced, design-led business. If you're looking for a quiet desk job with minimal responsibility, this won't be the right fit.

But if you thrive under pressure, love variety, and enjoy keeping people and processes organised -- keep reading.

What Makes This Role Different?

We're not just looking for a receptionist -- we're looking for someone who sees this role as the engine room of the business.

You'll be the first voice clients hear. The person who gets the team where they need to be. The one who keeps everything ticking behind the scenes -- from managing diaries and documents to following up on leads, and ensuring every client receives the highest level of service.

This is a chance to make a real impact in a close-knit, ambitious company.

What You'll Be Doing

As our Receptionist / PA, you'll be the go-to person for all things admin, communication, and coordination.

Your responsibilities will include:

Managing Incoming Leads

- Logging new enquiries into our system and making first contact with potential clients

Client Communication

- Handling calls, emails, and follow-ups in a professional, friendly manner

Scheduling Consultations

- Coordinating meetings, site visits, and calendar management for the director and team

Diary Management

- Keeping everyone on track with clear scheduling and reminders

Team Support & Documentation

- Updating internal documentation, managing team trackers, and keeping shared records accurate and current

Office Administration

- Sending invoices, processing orders, chasing suppliers, and maintaining filing systems

Showroom & Studio Upkeep

- Keeping our studio tidy, welcoming guests, and serving tea and coffee when needed

Supplier & Client Liaison

- Managing incoming emails and coordinating with clients, designers, and suppliers

PA Support

- Assisting the director with admin and daily task coordination

Who We're Looking For

You'll thrive in this role if:

You've worked in a receptionist, admin, or PA role before -- ideally in a design, construction, or service-based business
You're highly organised, detail-oriented, and always two steps ahead
You're confident on the phone and excellent with written communication
You take pride in keeping things running smoothly and professionally
You're a natural problem-solver who loves a well-run system
You're happy juggling multiple tasks and staying calm under pressure
You have strong IT skills and can pick up new systems quickly

What's In It For You?

We believe in rewarding the people who keep the wheels turning.

This role includes:

Pay

26,000 per year

Full-time, temporary role

with potential to become permanent

28 days holiday

including bank holidays

Your birthday off -- paid

Company pension scheme

A creative, supportive team working in a beautiful studio environment
A role with purpose -- where your work truly makes a difference

How to Apply

If you're ready to bring your energy, organisation, and positivity to a business where you'll be genuinely valued -- we'd love to hear from you.

Send your CV and a short cover letter to

info@gscapes.co.uk

Please note: Due to the high volume of applications, only successful candidates will be contacted. Gardenscapes is an equal opportunities employer.

Job Types: Full-time, Permanent

Pay: From 26,000.00 per year

Benefits:

Company events Company pension
Schedule:

Day shift Monday to Friday
Language:

English (preferred)
Work Location: In person

Application deadline: 18/07/2025
Reference ID: Receptionist/PA
Expected start date: 21/07/2025