Job Description

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title:

Receptionist

Salary:

19,234.80

Location:

Garston Veterinary Group (Primarily based in Frome but travel to the other sites may be required)

Job Type:

Permanent

Hours:

30 hours per week across three days (see below for further details).


We have an exciting opportunity for a Receptionist to join the fantastic team at Garston Veterinary Group.



We are looking for enthusiastic and compassionate receptionist to join our friendly and forward-thinking team. You will be responsible for welcoming clients and their pets to the practice in a warm, professional manner and providing support to our friendly team.


This is a busy, varied role so previous experience would be preferable but not necessary.

Roles and responsibilities include

Welcoming clients and their pets in a warm, professional manner Managing the diary; booking in appointments and surgical procedures Answering a range of client questions via email and telephone Pro-active communication between clients and colleagues to ensure the day runs smoothly Administration duties e.g. scanning paperwork, filling in forms etc Processing prescription requests Taking payments Promoting offers and services Ensuring that reception is clean and well-stocked

Shift patterns are variable but rota will be published 2 months in advance.


Typically, this will be 7.30am - 6pm, 8am until 6.30pm or 8.30am until 7pm with a 30-minute lunch break. 1:4 Saturdays required.

Benefits

include

5 weeks holiday plus bank holidays and Birthday Leave Career progression opportunities, CPD encouraged and funded Staff discount schemes Life Assurance Enhanced sickness pay Enhanced equal family leave E-car salary sacrifice scheme Employer contribution pension scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme

About us

Garston Veterinary Group is comprised of five practices across Somerset, each with an experienced team dedicated to the treatment of domestic pets.

We aim to provide the best quality of care, and we invest heavily in training, the latest equipment and modern facilities in order to do so.



We're a social group, frequently organising events throughout the year to bring together our company culture and support mental well-being.

We also support local charities, including Cats Protection, Guide Dogs and raised money for Move the Mind.


At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an experienced team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.


Garston Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.



At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.



We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.



All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Garston Vets, Linnaeus or the role please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.


#LI-ST1 #LI-Onsite


We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing - valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk