Job Description

The Binn Group was established in the 1990s by the MacGregor family, and in that time has expanded to be Scotland's largest privately owned resource and waste management group. The group now has three sites, over 170 strong team, and the full suite of waste management services.

Whilst the group has grown significantly, we are a true family business with a people focused ethos. Everything we do centres on our mission, vision and values; be Safe, Trusted, Confident, Responsible and be Involved.

Binn group are an equal opportunities employer and welcome applications from underrepresented groups.

Due to an internal promotion, we are delighted to be recruiting for this role.

Working Hours; Full time, Monday to Friday, our core hours are 0900-1700hrs.

Start Date - January 2026

Location - Onsite, Head office, Binn Ecopark, Glenfarg, Perthshire.

Responsibilities*:

Provide a professional and friendly welcome to all visitors. Answer customer calls, book jobs onto the transport management system ensuring the highest levels of customer service. Transfer calls to appropriate departments as required. Dealing with any questions or queries from our customer base ensuring accurate answers are provided in a timely manner. Accurately input data into traffic management system (Purgo) ensuring all data is correct and up-to-date. Comply with the requirements of a safe working environment by following the ISO Standards and applying safe working principles. Key communication with customers and clients must be maintained in a polite and clear manner. Establish and maintain good customer relationships at all levels. Anticipate and fulfil client needs in a successful manner where appropriate.

Nice to have

:

Honesty and integrity

Excellent communication and interpersonal skills
A team player with the ability to foster good working relationships
Enthusiasm and aptitude for learning on the job.

Experience in using different computer systems

Strong organisational skills

What we can offer

An exciting opportunity to develop skills within a fast-paced Head office within a leading resource management business.

There is always potential at Binn for the right candidate. If you think you have some of the skills but not all, get in touch anyway.

*Right to work in the UK

No Agencies please

*Responsibilities are not exhaustive but give an indication of the role

Job Types: Full-time, Permanent

Pay: 24,570.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme Life insurance On-site parking
Work authorisation:

United Kingdom (required)
Work Location: In person