Job Description

A position is now open for a Receptionist to join our friendly and high performing orthodontic team at our Petersfield practice.

We are looking for someone who is efficient, kind, reliable, and has a high sense of responsibility. Because of the patient interaction, they should have excellent communication skills and show discretion. They should also be comfortable using computers and new technology to help us deliver a superior patient journey and experience. Touch typing skills would be an advantage.

The hours are: Mondays 8.45 - 18.15, Tuesdays 8.15 - 17.45, Wednesdays - 8.15 - 17.45, Thursdays 8.15 -17.45 and Fridays 9.45 - 16.15.

Responsibilities will include:

Answering the telephone, emails, amending appointments and helping patients with enquiries Scheduling appointments Handling payments and setting up patient finance Updating patient records Making patients aware of practice services Carrying out general administrative duties to ensure the effective running of the practice, supporting the Practice Manager and clinical team Clearly explain treatment options to patients Support new and existing patients with treatment queries
Both external and in-house training will be provided as required with potential for career progression.

Benefits:

Competitive salary based on experience with yearly salary reviews CPD and uniform funded by the practice Pension scheme Work Monday to Friday - no weekends Company events 1 extra holiday day on completion of 5 years service up to 5 extra days at 10 years service Eligibility for monthly bonus scheme on completion of probationary period Yearly performance bonus A day off for your birthday Yearly staff events including christmas and a summer get together
To apply please respond to this posting with a CV and a cover letter addressed to Mrs Emma Wiltshire, Practice Manager, indicating why you should be considered for this position.

Job Types: Full-time, Permanent

Pay: From 28,275.00 per year

Benefits:

Company pension Free flu jabs Free parking
Work Location: In person