Job Description

About the Role

Our Porsche Centre in Newport is looking to appoint a confident, well-presented Receptionist. You will be the face of our dealership responsible for creating a welcoming and memorable experience for every customer. Your primary focus will be on delivering outstanding customer service, adhering to Porsche standards, and ensuring every visitor enjoys a seamless and delightful customer journey


First impressions count, so a warm cheerful demeanour with a flexible can-do attitude is essential. You will be able to proactively manage our customers' expectations as well as meeting their needs throughout their visit and over the phone swiftly building genuine rapport along the way.


Working as a Receptionist in the car industry is an exciting fast-paced job where no two days are the same. We welcome a variety of customers into our business, all with differing expectations and requests. One person might only be in the showroom for 10 minutes, while others may want to set up a space to work for the day.


Please note, this is a full-time position (40 hours per week).

Job Opportunity

Act as the first point of contact for all visitors and callers, delivering a warm, professional welcome in line with the Porsche brand. Direct customers appropriately and support both sales and aftersales teams to ensure a smooth and efficient customer journey. Handle enquiries confidently, providing accurate information and clear communication at all times. Maintain a pristine showroom environment, ensuring displays and communal areas reflect Porsche standards. Provide exceptional hospitality, including refreshments and a comfortable waiting area, to enhance the customer experience. Support customer events as needed, assisting with planning and coordination. Carry out basic administrative tasks, such as managing correspondence. Uphold a polished appearance, strong communication skills, and a proactive approach to customer service.

Company Benefits

Private Medical Insurance Health cash plan - Claim back medical costs Rewards platform - Gym & high street discounts 25 Days Holiday (plus Bank Holidays) Contributory Pension Scheme Regular Pay Reviews Life Assurance Servicing, Parts and Accessories Discounts Employee Assistance Programme Staff Referral Scheme Learning and Development Enhanced Family Leave Volunteering Opportunities Onsite Parking

Essential Skills

Experience of working in a retail or hospitality environment in a customer facing role for at least one year Confident, professional, smart in appearance Basic IT and computer systems experience would be beneficial to this role.

If you have the experience we are looking for, and are a friendly and positive person, this is a fantastic opportunity to join our team. If you are excited by this role and the prospect of joining the welcoming and successful team at Porsche Centre Newport, please send us your CV and Cover Letter today.