Job Description

Your future, as a Receptionist at mydentist

Your future, your schedule

You'll be joining us at our Palmerston Road practice in Southsea.


The working pattern for this role is full time 40 hours per week Tuesday to Saturday.


Tuesday - Friday 7:45am - 5.15pm


Saturday 8:45am - 3:00pm

Your future in mydentist, Palmerston Road

practice

Situated along a promenade of local and high street shops. Surrounded by local Cafe's and Restaurants. A 7 minute walk to Southsea Common, the perfect place to enjoy your lunch break in the nice weather.
4 surgery practice equipped with the latest equipment
Specialists onsite offering implants and minor oral surgery
Supportive, experienced and friendly team, always helping each other out.
Benefitting from a convenient location, the nearest bus stop is a 2-minute walk from the St Judes Church. 22 minute walk from Portsmouth & Southsea Train Station, or Fratton Train Station.
Parking is available in local pay & display car parks, or free on road residential streets just a short walk away.

Your future, with us

Working at mydentist means you'll be part of the UK's leading dental network. With locations close by and stable hours, you will find a work life balance that you'll love. We have a supportive culture, where respect for each other is a given. Our dedication to providing exceptional care for our patients means we are continually making investments in our practices and our people.

Responsibilities will include (not exclusive of):

Welcome patients in person and over the phone Provide information that is relevant to each patient, as well as action any patient enquires in person, over the phone or by email Accurately update and maintain patient information, confidentially Book appointments before the patient leaves and take payments

Monitor recalls and reminders

Complete daily and weekly tasks to ensure the reception team are compliant with company processes Support the promotion of patient choice by providing information about products, services, promotions and available finance option Conduct regular system review checks to identify and action issues around debt, open courses and patients who fail to attend Fill the diary and optimise appointment booking Ensure safeguarding procedures are followed

Skills and Personal Attributes desired:

Excellent interpersonal skills including professional and welcoming telephone manner Excellent organisation skills to manage multiple tasks and timelines Able to build string relationships within the practice team Excellent verbal and written skills Able to operate a computer-based system Caring and compassionate Flexible and adaptable to change Willingness to learn about all products and services offered in practice

Your future, your benefits

12.45 per hour
Holidays 20 days per year (plus bank holidays) rising to 25 days per year with service
Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions
Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access making it possible to save hundreds of pounds a year
Recognition schemes including Dental Heroes and service awards
Through our Academy you can access training and development opportunities

Your future, your role

As a Receptionist, you'll be responsible for ensuring that our patients always receive the best quality patient experience. Through optimising diary appointments, you book you will be supporting the efficient and effective running of the practice. You will enjoy being part of a team that's passionate about caring for patients and helping the nation smile.

Your future starts here

Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with a caring and inclusive team who support each other.