Job Description

Are you looking to work in a prestigious law firm with a rich history and reputation for excellence? Join Biscoes, an award-winning firm providing exceptional legal services to clients across Hampshire and the Isle of Wight. If you're passionate about the law and eager to advance your career in a dynamic and rewarding setting, we want to hear from you.

Role: Receptionist

Hours: Full-time 35 hours

Salary: 22,222.20 (FTE, pro-rata per annum)

Contract: 3-month Fixed-Term

Interviews: Interviews will be conducted on the morning of Friday 25th July

Start Date: ASAP

We are currently looking for an enthusiastic and passionate Receptionist to join our front of house team. Working in a small but expanding team, and reporting to the Chief Operating Officer, you will be responsible for providing excellent customer service to all our clients. This role is office based in Lake House, Port Solent.

Role Responsibilities

As a Receptionist you will be the first point of contact for our clients and other members of the public visiting our offices and provide them with a friendly and professional experience, projecting the image and ethos of the firm. Duties include (but are not limited to):

Providing excellent customer service to all clients and visitors to the office. Handling of all incoming telephone calls, including logging of calls and conveying of messages to the appropriate colleague. Distributing incoming post and deliveries; coordinating outgoing post and deliveries. Take card payments in person and over the phone in accordance with company procedure. Booking meeting rooms for appointments when required; ensure meeting rooms are prepared beforehand and tidy after their use. Maintaining the appearance and cleanliness of the client facing areas, reporting any issues to the Business Services / Operations team and rectifying where appropriate. Coordinating incoming faxes and emails using the firm's IT system and undertaking typing and photocopying tasks as and when required.

Job Requirements

Previous experience in a receptionist / call handling role is beneficial.

Please be aware all roles require the right to work in the United Kingdom, sponsorship of such right will not be provided. The successful candidate will also require a satisfactory DBS check.

As part of our commitment to supporting those who have served in our armed forces, we guarantee an interview for any former service personnel who meet the minimum requirements of the role.

As part of our commitment to supporting social mobility and underrepresented members of our community in the work force, we guarantee an interview for any care leavers or disabled applicants who meet the minimum requirements of the role.

Why Join Biscoes?

Comprehensive Benefits: We offer a range of benefits including a healthcare cashback scheme, employee assistance programme (EAP), a discounts platform and a range of salary sacrifice schemes. Colleagues also have access to discounted and in some cases free legal services. Work-Life Balance: At Biscoes, we understand the importance of work-life balance. While we take our work seriously, we also value the well-being and happiness of our employees. We offer flexible work arrangements and a self-managed time off policy to help you maintain a healthy balance between your professional and personal life. Professional Development: We believe in investing in our people. At Biscoes, you'll have access to comprehensive training resources and ongoing support to help you excel in your role and advance your career. Whether you are a fee-earner or a member of support staff, we invest in you to reach your full potential. Our Culture: We empower our team members to deliver exceptional service by fostering a culture of collaboration, innovation, and continuous improvement. You'll have the opportunity to work closely with colleagues across various practice areas, leveraging their expertise and insights to achieve the best outcomes for our clients. Exceptional Reputation: As a long-serving institution, Biscoes has built a solid foundation of trust and respect within the community and beyond. Joining our team means becoming a part of this esteemed legacy and contributing to our continued success.
Job Types: Full-time, Fixed term contract
Contract length: 3 months

Pay: 22,222.20 per year

Benefits:

Bereavement leave Free parking On-site parking Referral programme
Schedule:

Monday to Friday No weekends
Application question(s):

Interviews for this position will be held on the morning of 25th July (between 10am and 1pm). A start date for the successful applicant could be as early as next week and ideally no later than Monday 4th August. Please confirm you would be able to interview on 25th July and start on or by 4th August?
Work authorisation:

United Kingdom (required)
Work Location: In person