Job Description

The post holder will be responsible for providing reception support for the CAMHS Inpatient Team. This will include receiving and greeting family members, service users and their carers into the reception areas along with other administrative duties commensurate to the grade.



The post holder will be interactive with the general public, nursing, medical staff, professionals and other Trust administrative and clerical staff and will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient reception and quality service to all users.



The reception service opening hours are at present, 9:00 am - 5:00 pm, Monday to Friday. A flexible approach to working is essential.



Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.



In order to meet the needs of the Trust services you may be required, from time to time, to work outside of your normal area of work to cover absence / sickness.



To provide a receptionist service which assists in the maintenance of a safe and therapeutic environment for staff, visitors and young people; working within all relevant policies, standards and with particular reference to those relating to information governance, safety and security.



To undertake administrative/clerical duties in support of the professional team working without direct supervision and using initiative.



The post holder will be based within the Specialist Services Network on the Prestwich site although there may be a need to work from a different base but this will be within the Trust footprint; there is a need for working flexibly throughout the Network as required.



Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.



We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.



Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.



Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.



Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.



Please see attached job description and person specification



Staff benefits



Pay Enhancements

27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discounts

fuelGenie Fuel Cards (for applicable roles)