Job Description

Overview

Rowberry Morris is seeking a Receptionist to join our team on a permanent basis at our Reading office. This role is part of a two-person reception team, ensuring the front-of-house runs smoothly and efficiently. The ideal candidate will be friendly, professional, and highly organised, with strong administrative skills and previous experience in a busy office environment.

Rowberry Morris is a very well-established firm of solicitors providing a friendly, approachable service tailored to our clients' unique needs, whether it's a personal matter, a family issue or a business challenge. From our offices in Reading, Staines and Tadley we believe in building long-lasting relationships and showing loyalty to clients.

Key Responsibilities

Reception Duties:

Work as part of a two-person team to ensure the reception area is always manned. Maintain a tidy and professional front desk. Greet clients and visitors, providing a welcoming and efficient service.

Switchboard & Client Communication:

Answer and direct incoming calls, taking clear and informative messages when needed. Provide assistance to clients in person and over the phone, ensuring inquiries are handled professionally.

Appointments & Mail Handling:

Schedule appointments for lawyers and paralegals using the central office calendar. Sort and distribute incoming mail and packages. Assist with franking outgoing mail and making post office visits (training available).

Archiving & File Management:

Maintain and update the office archive spreadsheet. Request files from storage, ensuring they are received and returned in a timely manner. Work with the Practice Manager on archiving projects.

Administrative Support:

Assist other departments with file opening and additional administrative tasks as required. Handle general office duties such as copying, filing, typing, and scanning documents. Monitor office supplies and place orders when necessary.

Skills & Experience Required:

Proficiency in Windows-based IT systems. Strong communication skills (phone, email and written). Excellent attention to detail and ability to prioritise workload. A collaborative team player, comfortable interacting with colleagues at all levels. Applicants must live within a 30-minute commute of Reading to be considered. Previous administration and receptionist experience essential.
No recruitment agencies, please.

This role offers the opportunity to work in a supportive and professional environment while gaining experience across different administrative functions. Please send your CV to Recruitment@rowberrymorris.co.uk , including confirmation of your home address, when applying.

Job Types: Full-time, Permanent

Pay: 24,000.00-24,800.00 per year

Benefits:

Company pension Sick pay
Schedule:

Monday to Friday
Ability to commute/relocate:

17 Castle St, Reading,Berkshire, RG1 7SB: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 1 year (required) Receptionist: 1 year (required)
Language:

English (required)
Work Location: In person

Application deadline: 29/04/2025
Reference ID: RMRecep