Job Description

Job Title: Receptionist

Trust Location: Royal Berkshire NHS Foundation Trust

Location: Dingley Child Development Centre, RG6 6BZ

Hours: 30 hours per week

Working Pattern: Monday, Tuesday, Thursday & Friday

Shift Pattern: 08:30 - 16:30

Duration: 2 Months-

Start Date: 1/12/2025 Duration: 30/1/2026

What you'll be responsible for:

Job Summary:

This is for a receptionist position at Dingley Child Development Centre. RG6 6BZ. The post holder is responsible for the first line of contact with families and professionals, and will provide assistance and reassurance to distressed or anxious patients/visitor. To co-ordinate and ensure the smooth registration of patients attending Outpatient Clinics. To assist in the preparation of the administration paperwork. Act as a multi-skilled worker within Urgent Care and adapting to the competing demands of the service

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

Key Duties and Responsibilities

Work closely with the wider CAT and clinical team. Use GPAS and EPR to check in patients and update records as required. Monitor patients arriving on patient transport and make changes where required. Any discrepancy in the patient's appointment must be amended and the patient informed of any changes e.g. transport patients. All documents required for the Outpatient clinics are complete and available for the start of the clinics and take appropriate remedial action if not. Greet patients in a courteous and appropriate manner. To notify nursing staff of any appointment changes

You'll have the following skills/experience:

Experience Required: NHS experience

Strong admin and customer service experience.

Attention to Details

Communication Skills

Problem Solving Sills

Technical Skills

Team work

Confidentiality

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates- work this week, get paid next week

Essential support when you need it- 24/7 365 days

- call us anytime

Multi locational

- work across neighbouring Trusts

Manage your shifts and timesheets on the go

- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle

- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities

- Keep up with the essentials and more

Build holiday allowance for every shift you work

- your work life balance is important to us

Stakeholder pension scheme available

- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Full-time, Temporary
Contract length: 2 months

Pay: 12.51 per hour

Expected hours: 30 per week

Work Location: In person