Job Description

Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We are looking for a Receptionist to join the Team at Lane Fox Remeo in Redhill.


The Lane Fox Remeo Centre specialises in long-term respiratory support, both non-invasive ventilation and invasive ventilation, and in weaning' patients from invasive mechanical ventilation.The Lane Fox Remeo Respiratory Centre continues to improve the way that complex respiratory patients and their families are supported on the journey from a critical care environment, returning home or to a long term facility.

What you'll be working:

Working 5 days a week 37.5 Hrs per week- Monday - Friday Monday to Friday onsite

The Receptionist will be the first point of contact for visitors to the REMEO Centre and will provide a comprehensive administrative support service. The post holder will be expected to be proactive in suggesting ideas for improved efficiency and performance, and to take the initiative both individually and for the team they support.


The role will report into the Centre Manager.

What you'll be doing:

This role is front of house, public facing and would suite a candidate with excellent interpersonal skills, most notably: Written and verbal communication. Organisational skills, time management, attention to detail and the ability to multitask. Welcoming patients and visitors and show them the facilities and means of accessing the clinical area. Support of the outpatient clinics to include booking transport and liaising with the clinical team necessary. Liaising with the Administrator for consumable orders and deliveries. Manage the meeting rooms including bookings. To include electronic diary management. Accepting orders and post when delivered and arranging outgoing post and parcels. Maintain a neat and tidy reception area and ensure stocks are in place i.e. cups for the water dispenser, patient compliments cards etc. Manage contractors attending site working on the facility. Consider the health and safety of the service and building at all times. Signing in, CCTV, public on site.

There will be a skills test for software packages Excel, Word, and Outlook.


You must be confident to deliver excellent customer service and be prepared to act on your own initiative and have the skills to prioritise your workload.


You will be working in a medical environment which has patients with severe long-term conditions.


You will support the Centre Manager in co-ordinating all non-clinical services.


The list of duties and responsibilities is not exhaustive, and your employer is entitled to request at any time to carry out additional duties or responsibilities, which fall reasonably within the ambit of the job description, or in accordance with operational requirements.

What you'll have:

An excellent understanding of Microsoft Office packages Excel, Word and Outlook Skills tests will be carried out at point of interview. Be able to work independently but within a team. Embrace our culture of safety. Good communication skills which reflect our core values Good time management and be able to prioritise your workload Have good organisational skills and the ability to use your own initiative to problem solve Show dependability in delivering messages clearly and accurately and treating visitors with respect and courtesy Have good interpersonal skills Confidentiality / Data Protection / Freedom of Information
Maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998.



We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.



Safe Guarding / Other Responsibilities :


Responsibility for the confidentiality, security and accuracy of all records, data and information, whether that is colleague data or that of the people we look after. All colleagues should read the Data Protection policy and ensure they understand the importance of processing data that they are permitted to process in accordance with the policy.

What to look forward to:

25 days plus bank holidays Birthday off Join the

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