Job Description

We're looking for an exceptional

Receptionist

to join our team at Richmond Hill Hotel, an independent Georgian gem overlooking London's greenest borough. Just a stone's throw from the royal park, we're where city buzz meets leafy calm.


Our people are at the heart of everything we do, and their warmth, energy and creativity have earned us a place on The Sunday Times' and The Caterer's lists of top industry employers.


Our culture? Award-winning, progressive, and delightfully independent. The building might be historic, but our thinking isn't. We're refreshingly free-spirited, and we like to do things differently, from our paint to our people. Here, being yourself isn't just encouraged, it's essential.




We believe real luxury is found in thoughtful touches, genuine care, and attention to detail. That is what can make guests feel truly special.

Why you'll love it here...

You'll enjoy a competitive annual salary of 26,526.82, plus a monthly service charge averaging 250 access to hundreds of online perks & discounts free health cashback plan for you and your family extra day's holiday for every year you work for us (up to 5 additional days) salary sacrifice schemes to help you buy a bike, laptop, or gym membership free use of our onsite gym, free meals on duty and free parking on site bespoke career development through internal and external training schemes refer a friend scheme, with up to 500 incentive hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments flexible working patterns you will work three 12-hour shifts (8am to 8pm) and one 7-hour shift per week, giving you three days off as well as much more...

Is this Receptionist role right for me?

We are looking for someone with a solid understanding of the hospitality industry or customer service--someone who lives, breathes, and sleeps exceptional service. You'll be the first smiling face our guests see, confidently handling check-ins, answering enquiries, and creating seamless arrivals that set the tone for a memorable stay.

At Richmond Hill, our receptionists are true memory-makers. You'll have the chance to go beyond expectations and create special moments for our guests--whether it's remembering a returning visitor's favourite room, helping someone plan a special occasion, or simply offering a warm welcome after a long journey.

We believe our people are our business. That's why we're committed to giving you the tools, support, and development opportunities to build a career you're proud of. And while you're reaching for your goals, we'll make sure you have fun doing it. We're passionate about creating a positive, empowering workplace where the best people want to work--and stay.

What next?

Send in your application, we can't wait to see it! Please note: You must have the legal right to live and work in the UK (we're unable to offer Skilled Worker sponsorship).
INDHOTEL