Job Description

Your future, as a receptionist at mydentist

You'll be joining us at our Church Street practice in Runcorn, WA7 1LA. As a receptionist, you will provide outstanding customer service to our customers and patients, both face-to-face whilst visiting the practice, and by managing phone calls to our front desk.


The working pattern for this role is full-time 40 hours per week, Monday to Friday, 8.30am - 5.30pm. As a receptionist, you'll be based on site in our practice, so home working is not possible.

Our practice offers

8-surgery practice equipped with the latest equipment Supportive and experienced team A convenient location, our practice is a 17-minute walk from Station Road bus stop and the Runcorn train station is a 9-minute walk away Parking is available

mydentist is the UK's leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to

help the nation smile

and our receptionists are key.

What we offer

Up to 12.45 per hour Holidays rising to 25 days (plus bank holidays) Health and well-being support; including virtual GP and free counselling Discounts at cinemas, retailers and restaurants - save hundreds of pounds a year Recognition schemes and service awards Training and development opportunities With stable hours and a great work-life balance

What you'll be doing

Welcome customers warmly - in person and over the phone Keep appointments running smoothly and efficiently so everything flows well for the team Share clear, helpful information tailored to each customer Support daily and weekly tasks to keep the practice organised and compliant

About you

Friendly, caring and compassionate Organised; can multitask and work towards KPI's Great at building relationships Comfortable using computer systems (training provided) Confident at working in a fast-paced environment Able to diffuse challenging situations Able to learn about our services

Your future starts here

Build a rewarding career with a supportive, inclusive team.